Framework 2.0 Personas
Framework 2.0 is designed around four key personas, each with distinct responsibilities and requirements. These personas are based on ADR 0039 - Servala Framework Requirements.
Overview
The framework addresses the needs of different stakeholders in the platform ecosystem:
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Service User: End customers using services
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Service Maintainer: Engineers adding and configuring services
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Service Operator: Operations team managing service instances
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Framework Engineer: Platform AppCat team maintaining core infrastructure
Personas
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Service User - End customers who provision and use services
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Service Maintainer - Engineers who add new services using KCL
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Service Operator - Operations team managing instances across tenants
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Framework Engineer - Platform team maintaining infrastructure and tooling